Communicat wins 2013 “Managed IT Service Provider of the Year award – Australia-New Zealand”

We are delighted to announce that at the recent N-Able awards, Communicat was awarded the “Managed IT Services Provider of the Year Award – Australia and New Zealand.”

In his acceptance speech at the award event Graham May (Communicat’s Technical Manager) mentioned the steps that his team had taken toward achieving this award: “Hard work and a great team effort. We are passionate about offering the highest standards in our industry… we will continue to deliver the latest and best technology to support our clients to achieve their business objectives.”

What is a Managed Service Provider?

A managed service provider (MSP) is an Information Technology (IT) Services Provider that manages and assumes responsibility for providing network-based services, software applications and equipment to business enterprises as a strategic method for achieving the highest levels of reliability for computing network operations. Network Infrastructures can be hosted at client sites or at Communicat Cloud Hosting Centres.

Managed Services is a cutting edge approach towards IT infrastructure management that, in essence provides a pro-active service and an insurance policy against interruptions, hassle and cost that, in the absence of this approach, typically occur when some element of IT infrastructure fails.

The Communicat Net2 service provides this service at a fixed monthly fee for IT support, and at a greatly reduced cost compared with the cost of employing an in-house IT team.

The Communicat Net2 Service gives small and medium businesses access to resources, infrastructure, software applications and levels of performance/reliability that would normally only be accessible to large corporations. Net2 provides a proactive approach as opposed to waiting for things to break. We utilise device security, patch management, early fault detection and weekly maintenance to ensure client systems are running at their optimal levels of efficiency and secure operation. Communicat’s technical team is able to offer a broad range IT services ranging from Network security, infrastructure management (planning, implementing and maintenance), help desk, hosting services, messaging, internet connectivity, disaster recovery, etc

Communicat’s Managed Service methodology includes research to be aware of security risks that are arising in the world (e.g. due to criminal activity) and provide an early response to prevent such problems affecting our clients.