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Network Infrastructure Support

Our engineering team provides a complete support service for your network, hardware, operating system, software, network security and mobile systems.  We will take care of making sure your IT runs reliably so that you can focus on your business.

In addition to our network support service our network team also works closely with our ERP Business Systems support team so that you receive a fully coordinated service.  No longer must you deal with different and conflicting advice from your network support technicians versus your software support company.

Our service includes:

  • Design
  • Installation
  • Risk minimisation
  • Security management
  • Service
  • Support
  • System performance management and optimisation
  • Warranty monitoring – we track your equipment warranties to make sure you have service agreements in place for your key network systems

Benefits to you include:

  • Focus – we will focus on your IT so that you can focus on your business
  • Gain access to a complete range of experts when you need them
  • Maximise your system uptime
  • Minimise your IT risk
  • Reduce your IT costs

Managed IT Services and Support

Having trouble figuring out how to share calendars in MS Outlook? Can’t figure out how to share Internet access to all the computers in your business? Not sure why your computer keeps rebooting intermittently?

Communicat have technicians available for your convenience that will answer your questions. Our technicians are experienced with a wide variety of hardware, operating systems, software and general troubleshooting.

Our support services includes:

  • Hardware and Software
  • Internet
  • Virtual Private Networks
  • Security
  • Mobile device management

Support is available over the phone, online and on-site depending on the nature of the problem. Support is available from 8am – 6pm, and arrangements can be made to extend these hours to suit the needs of your business.

Network Infrastructure V04