Communicat provides a diverse range of products and services. Different products and services are subject to specific payment terms which are explained below.
General Services
- Category D special payment terms are provided to approved clients only.
- These terms allow for payment to be extended beyond our standard terms.
- Category D terms require payment by the end of the month following the date of the invoice. For example, an invoice dated 1st August, 2025 will need to be paid by the 30th September, 2025.
Category D payment terms are provided subject to the conditions below.
Monthly Software as a Service (SaaS), Internet Hosting, Monthly Service and Support Agreements
a) If you wish to change these your SaaS arrangements it is important to plan ahead so that we can meet your changed circumstances and also so that we can avoid any unnecessary costs for your business.
If you wish to change or cancel any service you must advise us as soon as possible. We require one clear calendar month’s notice prior to the next billing period. The reason is that these services depend on licences that we obtain from major software companies e.g. Microsoft and we need to comply with their licence terms.
Communicat is required to pay the software companies for your licences one month’s in advance, and also provide them with one clear month’s notice of any changes you may require.
b) There is no pro-rata (i.e. part-month) arrangement available for cancellation or change of services.
Assume you have engaged Communicat to provide you with a hosting, SaaS (Software as a Service) or other contract service on an ongoing basis for the month of January 2025. Then, on the 15th January, 2025 you decide you want to amend or cancel the service.
Under these circumstances, the “One Clear Month’s Notice” requirement will apply, i.e. you will need to continue to pay for the service for the full month of January 2025 and through to the end of February 2018. Cancellation of the service would therefore take place from 1st March, 2025.
Help us to help you – we want to provide you with the best possible service
If you wish have a question regarding any of our charges please let us know as soon as possible so that we can resolve the issue as quickly as possible.
Special transactions
Some transactions cannot be provided under Category D payment terms. For example, purchase of capital equipment, software licences and internet registrations. We will advise you when different payment terms are required for these special transactions.