One WorldMYOB EXO hits the spot for One World

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One World Collection is a gift and homeware retailer. The company’s focus is on offering products that look and feel high end at reasonable prices.

One World were established in Australia and New Zealand in 2003, opening stores in Sydney and Auckland. The company grew rapidly and in 2010 were ranked in the BRW list of the top 100 fastest growing businesses in Australia. The company also expanded into the USA and the team grew to 45 staff members. With this rapid growth, the company was experiencing growing pains with its business software.

Challenge

Software limitations – The company originally operated MYOB AccountRight which was a great low-cost system while the company was small. As the company grew it became obvious that a more powerful solution was required. One World considered SAP and several other Microsoft SQL based systems before finally choosing MYOB EXO.

“As a growing business, we experienced limitations with stock control and management reporting.”

Solution

EXO ticks all the boxes – EXO provided the best combination of functions and cost-effectiveness.

“EXO was highly cost-effective compared to other mid-range business systems”

Implementation – One World experienced a successful implementation, thanks to comprehensive training. They were able to fine-tune the system in the final User Acceptance Testing stage. The “go-live” went smoothly with a minimum number of teething problems.

Customised Management Reports – One of the major advantages of MYOB EXO was the ability to customise screens and reports to meet the specialised requirements of One World.

Outcome

Business Growth – Since MYOB EXO was implemented, the company has grown and the system has continued to provide fast and reliable performance. The Microsoft SQL database allows for customisation and the addition of specialist software to be integrated into the system. Having an efficient central system has been part of the company’s success story, as it expanded into New Zealand and the USA.

”EXO has helped One World to greatly increase efficiency”

Summary

Automating workflows – MYOB EXO has enabled One World to automate workflows that previously required manual interaction and double-handling of data.

Customising reports – Previously the company needed to export data from their accounting software, combine it with data from other sources and then bring it all together using Excel spreadsheets. This involved significant amounts of work, delays and risk of errors. Now, with MYOB EXO these reports are produced automatically.

The standard MYOB EXO reports are very wide-ranging, but there is always the need for some reports to be customised to suit the needs of the company. MYOB EXO provides the ability for every report to be customised.

Before

  • Stock control information was not detailed or accurate enough
  • Inflexible reporting made it difficult to make informed management decisions
  • Difficult to access data quickly

After

  • Major increase in business efficiency
  • Multiple warehouse location functionality allows stock levels to be identified instantly
  • Customised reports to suit the needs of the business
  • Powerful processing capacity to allow the company to use the system as it expanded into new international regions

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