Manual Stock and Invoicing systems were holding back the business – Direct Imports had initially used a manual system for stock and invoicing, and different parts of various software packages for other sectors of the business. In wholesaling, stock and invoicing are two key areas of business. These parts of the operation are also the major touchpoints with clients, so it was important for Direct Imports to upgrade from a manual system so as to save them time and to continue providing a high level of service.

“Stock and invoicing are two key areas for us as importers and distributors. How we managed with manual systems I just don’t know!”

Install a business management system in tune with their needs – Direct Imports had MYOB EXO tailored to meet a number of needs critical to their business, and enabled key staff to have access to all the information they needed, in real time. In consultation with Direct Imports it was determined that MYOB EXO should better manage inventory, which in turn would lead to a new instantaneous pricing policy. MYOB EXO achieves this by providing an overview of the business on a daily basis and allows information to be compared against budgets.

“There is more control from a managerial point of view and also in terms of sales, GPs and trends, plus the ability to manage pricing and having greater stock control has been of huge benefit to us”