Australian Uniform ServiceWe took The Australian Uniform Service to the next level

Iron-395x263
Founded in 2001, The Australian Uniform Service enjoyed significant growth throughout its first 14 years, expanding to 115 staff across three sites in Sydney, Melbourne and Brisbane by 2015.

Specialising in commercial laundry, the Australian Uniform Service purchases and leases uniforms. Once a week – or as per contract – they deliver freshly laundered uniforms to their clients, and pick up any soiled uniforms for cleaning and repair.

Problem

A stitch in time saves nine – Before switching to MYOB EXO Business, the Australian Uniform Service used Alliant (an industry specific solution) for most of its business. Not to mention MYOB AccountRight for creditors, payroll and reporting – with BudgetLink as well. It was all too much.

“It was very frustrating collating three systems,” said Jan McIntyre, the company’s Financial Administrator.

“Reporting was time consuming and needed to be improved.”

“We looked at other systems but they weren’t suitable for our needs.”

Solution

Choosing MYOB EXO Business – Making large changes in a business is a big deal, and it’s valuable to have a helping hand. In this case, the Australian Uniform Service teamed up with Momentum Software Solutions to make sure MYOB EXO was rolled out without a problem.

Of course, every company is unique, and some customisation was required to ne-tune EXO to the specific requirements of the business.

“We have several bank accounts, so we had some customisation done to the cashbook process to automate the selection of the correct account, which reduced errors and re-work,” Jan said.

“I was originally concerned about the admin officers being able to understand EXO, but it didn’t take long for them to feel confident working in the new system,” says Jan.

“Users picked up EXO really quickly.”

Outcome

Tailoring EXO to the laundry industry – EXO is extremely configurable to individual businesses, and that’s what helped the Australian Uniform Service tackle its unique accounting problems – such as depreciation of uniforms.

“Running multiple branches or outlets is very common, but not well handled in off-the-shelf software. EXO handles it well, and with good control,” said Jan.

When it comes to streamlined processes, EXO has helped Jan save hours juggling several different disparate products. “We now have one system that handles our accounting, payroll, HR and assets needs. The difference is huge. We have dramatically reduced the time taken to prepare management reports and have real-time visibility.”

“[EXO] has positioned us for future growth.”

Before

  • Running several disparate software systems
  • Security concerns regarding controlling data between three separate sites
  • Lack of customisability meant ‘band-aid’ solutions were needed

After

  • Stronger, more timely reporting tailored to speci c business needs
  • Centralised accounting system with data security between branches
  • Customised P&L reports allow for more accurate forecasting
MYOB EXO - The next step up in performance and customised workflows

Have you outgrown their small-business software?  MYOB Exo is the next step, a powerful integrated business system that is based on the Microsoft SQL database and therefore it has the power to handle large volumes of data and large numbers of users and the system will continue to operate at high speed.   Add to this the high functionality of the Exo modules and ability for the system to be customised, and you have the ideal system for a growing business.

contacts

With Exo order processing, my guys can enter a customer order 10 times faster and when your average order is 20 SKUs, that’s a major time saving every day.

Paul Horsey
Director, Abyss Distribution