Communicat has support staff dedicated to assisting you with:
We have both on-site and phone support. Support personal at Communicat are trained to support a wide variety of software and hardware. We will provide support even if we have not implemented your system.
Communicat will also endeavour to maintain the same two staff to resolve your support issues. This means that our support staff get to know how your business operates, and you will not have to waste time explaining how your business is structured each time you call us.
Rather than waiting for problems to occur, our support staff will perform preventative maintenance on your software and hardware. When systems are mission-critical or consistent performance and up-times are important performing preventative maintenance is necessary.
Why wait until it breaks down to check things? Why wait until you start losing money for something to be looked at? Preventative maintenance will also ensure that staff correctly adheres to procedures and processes.
Level 1, 541 King Street
West Melbourne, Victoria 3003
Australia
Phone: +61 3 9320 0000
Fax: +61 3 9320 0050
Email: vic@communicat.com.au
PO Box 1546
Level 10 Toowong Tower
9 Sherwood Road
Toowong, Qld 4006
Australia
Phone: +61 7 3876 1200
Fax: +61 7 3876 1266
Email: qld@communicat.com.au