Why choose Communicat

Communicat is your Business Solution specialist. Communicat will learn the needs of your business, and recommend a solution based on this. Over several meetings, we will ascertain your requirements and discuss how our fully integrated solutions can generate positives for you.

Our services cater for every stage and aspect of your business system rollout - at the level you require to suit your budget. We can provide a total service including planning, implementation, integration and tailoring of accounting / financial software including a complete range of software and systems. Or, we can provide just one or two services and collaborate with your other preferred suppliers.

Our support services comprise consulting, training, software tailoring, helpdesk, online and onsite support, recruitment, payroll processing, system hosting and report design.

Here are five reasons why you should choose Communicat for your business system implementation and support:

Complete service with no gaps!

Communicat brings all the experts together into one coordinated team. We add to this advantage our proven project management methods, outstanding facilities and a complete range of services. We provide proven leading brand solutions for your in house and Internet systems. We tailor these proven solutions to your needs without compromising on the compatibility of your systems.

Communicat provides a superior support service because we understand and support the complete package. We have eighteen years experience in implementation and support. We know how to make the individual components of your system fit together seamlessly. We have implemented many efficient business systems during this time and will gladly pass our knowledge to you and your staff.

Our one stop shop approach ensures efficient service co-ordination and project management. This eliminates confusion between different suppliers which can otherwise leave you as "the meat in the sandwich" while your suppliers argue about who is at fault while your system is offline. You should not risk having your business stuck in the middle of a turf fight while one supplier points the blame at the other. We take the same straightforward attitude you take; you simply want your systems to work!

System integration, tailored and standard add-on systems

As your business grows you may become frustrated by the limitations of small "off the shelf" business packages. You will need the flexibility of a more advanced software package, plus the ability to implement tailored add-ons to meet your specific business systems.

No matter how successful the business system you chose, no "package" will fully meet the specific needs of your business. On the other hand it is uneconomical and impractical to re-invent the wheel and create a system for your business "from scratch". Communicat will build your system on the foundations of a proven and scalable business system. We will add to this foundation using software modules to develop a total tailored solution, which is fully integrated, compatible and well supported.

• We start with the best match of proven business software for your business, a package which provides a suitable foundation and structure and which also allows modular add-ons.
• Then we add cost-effective and proven add-on modules such as Client Contact Tracking and other modules which are compatible with the business package.
• The final layer to add is the extra functionality required for your business by designing tailored add-on screens and function which meet the special needs of your business.

Support expertise

Have you ever experienced the frustration of calling a help desk and continually speaking to new people, all unfamiliar with your needs? We understand this; therefore our methods are quite different. We allocate two consultants to work with you on a regular basis. These consultants gain knowledge about your requirements and the way the software has been set up for your business.

Our support service is personalised to your specific needs. Communicat has multi-skilled sales, accounting, support and technical staff. We will provide the backup support required for today's sophisticated systems: accounting, internet, networking, personnel, programming and security.

Training & dress rehearsals

We host regular training classes and seminars in order to keep you informed. The training provided by Communicat is "Corporate Training" which provides two major benefits:

• Your staff will become confident in their use of your new system.
• Your system design will be refined in light of your staff's hands-on practice and feedback. Your system can evolve to match your changing business requirements which become evident as your users gain advise us of your special needs.

We tailor your training to your needs, covering only topics which are relevant to you. We use a "test" copy of your accounting/financial data for hands-on training in a classroom environment, so as to accurately simulate the live operation of your system.

Reputation

We have a proven reputation for excellence, experience and reliability. We have been in operation since 1987. During that time, we have helped hundreds of businesses to grow and work efficiently, using streamlined business systems. Our high standard of professional ethics helps cement our relationship with you.